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Doug Kaye's thoughts on web services, web hosting and managed services.

Catalog Your Services. META Group analyst Daniel Sholler suggests that, 'IT organizations must inventory and define their catalogs of operational, technical, and business application services. Each service definition should stipulate the appropriate users and use cases for the service, the service interface, and the service level provided as well as the value structure, chargeback and funding approach. These service catalogs should be documented and "marketed" to the intended users both inside and outside the IT organization.' Good idea. Don't worry about UDDI. [Source: CIO.com]
Posted Tuesday, July 01, 2003 7:48:05 PM   

Suck Less Isn't Progress. This good interview with Kent Beck by Scott Plamondon on IBM developerWorks will make you want to buy Kent's 1999 book, Extreme Programming Explained: Embrace Change, if you haven't read it already. Beck is the #1 evangelist of extreme programming (XP). Some entertaining quips from the interview include:

  • Until you care about answers you can make any program go really fast.
  • Simplicity is about acknowledging the tricks exist but not using them.
  • You're not a designer until you know the tricks, but you're not really a designer until you know when not to use them.
  • Suck less isn't progress. [I love that one.]

Posted Tuesday, July 01, 2003 7:42:38 PM   

Rethinking Authentication. Carol Coye Benson of Glenbrook Partners has posted this teaser for her new report on "The Impact of the Liberty Alliance Phase 2 Initiative." I've only seen the TOC and a 1-page Executive overview of the 32-page full report, but it looks tantalizing. Carol knows I'll probably disagree with at least some of what she's written. I'm sure the comment, "For consumers, shared authentication will provide a simplified, more streamlined online experience," was written just for me. (Yeah, right!) But unless she sends me a copy, I'll have to pay $995 like the rest of you if I want to disagree with her.
Posted Tuesday, July 01, 2003 7:32:29 PM   

Who Are Those Guys? In case you worry whether you can rely on the flaky developers of open-source products, consider that "58 percent of the open-source community is made up of professional IT administrators and programmers (with 11 years of professional experience, on average), and 30 percent of them will have to answer to their bosses if they don't write open-source code." That should help make your case for the CFO and the Board of Directors. [Back in March, Chris Kock wrote this interesting sidebar to a feature article on Your Opensource Plan in CIO Magazine.]
Posted Tuesday, July 01, 2003 7:23:33 PM   

Apache Has 31 Bugs. "Code in the Apache open source Web server Version 2.1 is on par with that found in commercial equivalents, according to a study by Reasoning, which provides code inspection services." Like, "Duh!" Don't know why they had to do all that reasearch. Just ask anyone who's had to run even a medium-sized web site. If they found "31 software defects in 58,944 lines of source code," I hope they fixed 'em while they were at it. [Source: InfoWorld.]
Posted Tuesday, July 01, 2003 11:56:29 AM   

Must Be Present to Win. My latest column for The Web Host Industry Review, in which I offer financial advice to small and medium web-hosting vendors.
Posted Tuesday, July 01, 2003 11:50:26 AM   



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