Blogarithms
Doug Kaye's thoughts on web services, web hosting and managed services.
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Off-Net SLAs, one of my favorite topics, is covered in this Internet World case study. Aren't you tired of vendors who refuse to take responsibility for any traffic beyond their own networks? What good is that? What percentage of your web-site visitors are directly connected to your web-hosting vendor's network?
Qwest has taken the first step by covering the performance of five of its competitors' backbones: AT&T, C&W, Genuity, Sprint and WorldCom/UUNet. Who will be the first vendor to cover all access networks? Think I'm crazy? No, it's easy. Like Qwest, you work with someone like Keynote Systems to track a composite measurement from many access points. The SLA only needs to guarantee the quality of connectivity relative to an industry average. (More on this in Chapter 10 of my book.)
Posted Monday, June 03, 2002 10:40:46 PM 
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Craig Burton Back in the Game? He is according to Robert X. Cringely who wrote in his 5/13/02 InforWorld (hardcopy only) column that Craig, one of the co-founders of Novell, will become CEO of JanusLogix. The company is rumored to be developing XML routing and web-services mapping software due out later this year. Craig's weblog offers no clues, and what may become the JanusLogix website is nothing but an empty Manila page. Sure enough, the januslogix.com domain is registered to Craig and Judith Burton in Salt Lake City.
Posted Monday, June 03, 2002 10:09:42 PM
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HostingTech is the best magazine covering the web-hosting industry. I recommend free subscriptions even for my clients who are web-hosting customers as well as vendors. You'll learn a lot, and the production of the magazine (paper, layout, etc.) is great.
Max Smetannikov, one of the best correspondents covering hosting, has a good article in the June 2002 issue entitled, "Get it right or get a lawyer; The not-so-fine line between bad hosting and fraud." Unfortunately it's not on line yet, but here's a marvelous quote:
Here is your apology. We are sorry that you are an impatient, sarcastic little worm. Let us know if there is anything else we can do to respond to your many character flaws. [...An actual customer service response from MatrixCubed Internet Services. And you thought your web-hosting service was bad!]
A few months ago, HostingTech interviewed me about my first book, but neither the interview nor a review appeared. Guess I was too boring. Just shows how high their standards are.
Posted Monday, June 03, 2002 9:46:33 PM
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My Weblog Neighborhood. As Dave often says, it's a mind bomb. It's been a long day, so I need to open this nice bottle of Rioja, stare at the screen for a while, and think about the implications. Dave and Jake have put this together quickly. Very cool.
But I notice that this Radio category (Noise) is in the Neighborhood, byt the two categories I post to most frequently (Web Hosting Strategies and Web Services Strategies), aren't there. Perhaps no other Radio users are reading them. Hmmm...
Posted Monday, June 03, 2002 6:10:05 PM
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This Weblog is Dead!
I've recently noticed that many people are reading this weblog via RSS. I haven't posted to this weblog since February 22, 2002, and don't plan to in the future. I suggest you un-subscribe from this feed.
You may want to subscribe to my currently active weblogs:
Posted Monday, June 03, 2002 4:39:28 PM
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